Privacy Policy

Effective Date: 4 September 2025

Muse Interiors (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website (the “Site”) and our services.

1. Information We Collect

We may collect the following types of personal information:

• Contact details: name, email address, phone number, and any details you provide through our contact forms.
• Project information: details you share when enquiring about our services.
• Website usage information: non-personal data such as IP address, browser type, and pages visited, collected via cookies or analytics tools.

2. How We Use Your Information

We use your personal information to:

• Respond to your enquiries and provide our services
• Manage our relationship with you as a client or potential client
• Improve the functionality and performance of our Site
• Share updates, news, or marketing material (only if you have opted in)

We will not sell, rent, or trade your personal information to third parties.

3. Sharing Your Information

We may share your information with:

• Service providers who assist us in operating our Site or delivering services (e.g. website hosting, email systems)
• Professional partners (only if relevant to your project and with your consent)
• Legal or regulatory authorities, if required by law

All third parties we work with are required to handle your information securely and in line with privacy obligations.

4. Cookies and Analytics

Our Site may use cookies and similar technologies to enhance user experience and analyse website performance. You can disable cookies through your browser settings, though this may affect how the Site functions.

5. Data Security

We take reasonable steps to protect your personal information against loss, misuse, or unauthorised access. However, no online system is completely secure, and we cannot guarantee absolute security.

6. Your Rights

Under the New Zealand Privacy Act 2020, you have the right to:

• Access the personal information we hold about you
• Request corrections to your information
• Withdraw consent for marketing communications at any time

To exercise these rights, please contact us using the details below.

7. Retention of Information

We will keep your personal information only as long as necessary to fulfil the purposes outlined in this policy or as required by law.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us via our Contact Page or email us at museinteriorsnz@gmail.com.